1. Shipping Availability
Orders are currently shipped only within the United States.
International shipping is not available.
2. Processing Schedule
Orders are generally processed within 1–3 business days after payment has been successfully verified.
Orders are not processed on weekends or public holidays.
3. Estimated Delivery
Estimated delivery is approximately 3–7 business days after shipment, depending on destination and carrier operations.
4. Shipping Carriers
Orders shipped within the United States may be sent using:
USPS
United States Postal Service
UPS
United Parcel Service
FedEx
The applicable shipping carrier may be selected based on destination, package size, pet supplies characteristics, and operational requirements.
5. Carrier Services
USPS provides domestic mail and package delivery services throughout the United States.
UPS provides domestic package transportation and delivery services throughout the United States.
FedEx provides domestic package transportation and delivery services throughout the United States.
6. Tracking
After an order has shipped, customers will receive a shipping confirmation email containing tracking information when available.
7. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before payment is completed.
8. Customer Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Tibiqo INC is not responsible for delivery delays or additional expenses resulting from:
Incorrect or incomplete shipping addresses.
Customer unavailability to receive the package.
Carrier delays caused by weather, natural disasters, or other circumstances beyond reasonable control.
9. Lost or Damaged Packages
If a package is lost or arrives damaged, customers should contact customer service as soon as possible.
We will work with the applicable shipping carrier to investigate the issue and assist with an appropriate resolution.
10. Returned Packages
Packages returned because of an incorrect address provided by the customer, refusal of delivery, or failure to receive the package may require additional shipping charges before reshipment.
11. Domestic Shipping Only
All orders are shipped to destinations within the United States only.
International shipping is not provided.
12. Business Contact
Company Name
Tibiqo INC
Business Address
7805 RESEDA BLVD 215
RESEDA, CA 91335
Business Email
FARSHAD@tibiqo.shop
SUPPORT@tibiqo.shop
Phone
(747) 850-8228
