1. What products are available?
We offer pet supplies for customers throughout the United States.
2. How do I place an order?
Customers may select the desired pet supplies product, add it to the shopping cart, proceed to checkout, provide the required shipping and payment information, and submit the order.
3. Which payment methods are accepted?
The website currently accepts:
VISA
MasterCard
AMERICAN EXPRESS
DISCOVER
4. How long does order processing take?
Orders are generally processed within 1–3 business days.
5. How long does delivery take?
Most orders are delivered within 3–7 business days after shipment.
6. Is international shipping available?
No.
Orders are currently shipped only within the United States.
7. Can an order be changed or canceled?
Customers should contact customer service as soon as possible.
Once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.
8. What is the return period?
Customers may request a return within 30 days after delivery, provided the returned pet supplies product meets the applicable Return Policy requirements.
9. How long do refunds take?
Approved refunds are generally processed within approximately 3 business days after the returned product has passed inspection.
Financial institution processing times may vary.
10. What should I do about a damaged or incorrect item?
Customers should contact us within 7 days of delivery and provide the order number together with photographs of the pet supplies product and packaging.
11. How can customer service be reached?
FARSHAD@tibiqo.shop
SUPPORT@tibiqo.shop
Phone
(747) 850-8228
12. Is payment information protected?
Yes.
Secure payment processing technologies are used to help protect payment information during checkout.
